Mueller – Account Specialist – Inside Sales Department Hourly rate: $21.00/hour Mueller, the nation's leading manufacturer of flow control devices for the water and gas distribution industries, has an opening in our Inside Sales Department for an Account Specialist. This position is located at Mueller's Shared Services office in Decatur, Illinois and will report to the Manager of Order Entry. The primary function of the Account Specialist is to perform account-related functions necessary for the day to day updating and maintenance of customer accounts for Mueller’s Water Infrastructure business. This person will perform a wide range of tasks including setting up new accounts, reconciling disputes, providing invoice copies, and other duties as assigned.
Duties will include, but not be limited to, the following: • Setup of new accounts in the E1 system – confirming all information is obtained and providing information as needed to the Accounts Receivable department in Atlanta, GA • Updating and maintaining all addresses and changes in E1 • Running copies of invoices for customers and providing in a timely fashion • Reconciling spreadsheets from customers and advising statuses of short payments and credits • Working with the Manger of Quotations to resolve all pricing and shipping disputes • Issuing credits and debits in E1 for pricing discrepancies, taxes, and other items as needed • Monitoring the orders on credit hold for more than 24 hours • Uploading invoices into customer portals as required • Support internal and external audits with data • Backup for order entry specialist while out of the office • Carry out additional job responsibilities and duties as required.
Required Qualifications: • A minimum of three (3) years of previous job experience relating to accounts receivable, accounting, accounts payable, etc. • Intermediate computer experience with particular proficiency in formula-based programs such as Microsoft Excel. • Ability to work in a team setting and gain trust and respect of various persons of authority throughout Mueller’s various locations. • Demonstrated organizational and time management skills
Desired Qualifications: • Associates degree in accounting or business-related field • Strong Microsoft Office experience (Word, Excel, Outlook, etc.) • Knowledge of JDE/E1 Applicants not meeting the “Required Qualifications” listed above will not be considered for this position. Primary work hours will be 8:00 a.m. – 5:00 Monday through Friday. This position does have a 60-minute unpaid lunch. Overtime may be required on an intermittent basis. (This position is non-exempt and eligible for overtime pay.) No relocation assistance will be offered for this position.
Mueller offers an excellent salary and benefits package.
Current benefit offerings include: medical and dental insurance, 401K plan with company match, Employee Stock Purchase Plan program, short-term disability benefits, vacation, tuition reimbursement program, company-provided life insurance, long-term disability and supplement insurance at group rates, and much more. Mueller is an Equal Opportunity Employer.